How To Fix CRM_ORDER_CHECK002 - You must add a main item for the service bundle subitem &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CHECK - Message Class for Order Checks

• Message number: 002

• Message text: You must add a main item for the service bundle subitem &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CHECK002 - You must add a main item for the service bundle subitem &1. ?

  The SAP error message CRM_ORDER_CHECK002 indicates that a main item is required for a service bundle subitem in a CRM order. This typically occurs when you are trying to create or modify a service order that includes a service bundle, but the system detects that there is no corresponding main item associated with the subitem.
  Cause:
  
  Service Bundle Configuration: The service bundle is configured in such a way that it requires a main item to be defined. A service bundle usually consists of multiple services or items, and at least one main item must be present.
  Missing Main Item: When you attempt to add a subitem (service) to the order, the system checks for a main item and finds none, leading to this error.
  Incorrect Order Type: The order type being used may not support the configuration of service bundles as expected.
  
  Solution:
  
  
  Add a Main Item: 
  
  Go to the order in question and add a main item that corresponds to the service bundle subitem you are trying to add. This main item should be defined in the system and should be compatible with the service bundle.
  
  
  
  Check Configuration:
  
  Review the configuration of the service bundle in the system. Ensure that the main item is correctly defined and that it is linked to the subitems.
  You may need to consult with your SAP configuration team to ensure that the service bundle is set up correctly.
  
  
  
  Order Type Verification:
  
  Verify that the order type you are using supports service bundles. If not, you may need to change the order type or adjust the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on service bundles and their requirements. This can provide insights into how to properly configure and use service bundles in your orders.
  
  
  
  Testing:
  
  After making the necessary changes, test the order creation or modification process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on service bundles.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM order management, such as CRMD_ORDER for order management and CRMD_ORDERADM_H for order administration.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify service orders and bundles.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further troubleshooting.