How To Fix CRM_ORDER_CHECK001 - Document number check; Business partner group &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CHECK - Message Class for Order Checks

• Message number: 001

• Message text: Document number check; Business partner group &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CHECK001 - Document number check; Business partner group &1 not found ?

  The SAP error message CRM_ORDER_CHECK001 indicates that there is an issue with the document number check related to a specific business partner group that cannot be found. This error typically arises in the context of CRM (Customer Relationship Management) transactions when the system is unable to validate or locate the specified business partner group associated with the document.
  Cause:
  
  Missing Business Partner Group: The specified business partner group does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Document Number: The document number being referenced may not be valid or may not correspond to an existing business partner.
  Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the proper association of business partners with document numbers.
  Data Inconsistency: There could be inconsistencies in the master data related to business partners, leading to the inability to find the specified group.
  
  Solution:
  
  
  Verify Business Partner Group:
  
  Check if the business partner group specified in the error message exists in the system. You can do this by navigating to the business partner master data and verifying the group settings.
  If the group does not exist, you may need to create it or correct the reference in the document.
  
  
  
  Check Document Number:
  
  Ensure that the document number you are trying to process is valid and corresponds to an existing business partner.
  If the document number is incorrect, update it with the correct one.
  
  
  
  Review Configuration:
  
  Review the configuration settings in the CRM system related to business partner groups and document number assignments. Ensure that they are set up correctly.
  You may need to consult with your SAP Basis or configuration team to ensure that the settings align with your business processes.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the business partner data. This may involve running reports or using transaction codes that help identify inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error details and any relevant context to help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data and CRM_ORDER to manage CRM orders.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify business partner data.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORDER_CHECK001 error message.