How To Fix CRM_ORDER021 - The function requested cannot be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 021

• Message text: The function requested cannot be executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER021 - The function requested cannot be executed ?

  The SAP error message CRM_ORDER021 ("The function requested cannot be executed") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that is not allowed due to various reasons. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the requested action.
  Status of the Document: The document (e.g., order, activity) may be in a status that does not allow the requested function (e.g., it may be completed, canceled, or locked).
  Configuration Settings: Certain functions may be disabled in the system configuration or may not be set up correctly.
  Business Transaction Type: The specific business transaction type may not support the requested function.
  System Errors: There may be underlying system issues or bugs that prevent the function from executing.
  
  Solutions:
  
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action.