How To Fix CRM_ORDER022 - You have no authorization for organizational level for the transaction


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER - Document Processing for Messages (General)

  • Message number: 022

  • Message text: You have no authorization for organizational level for the transaction

  • Show details Hide details
  • What causes this issue?

    You are not authorized to carry out activity &V1& in the organizational
    level in which the document or business transaction was created.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administrator about authorization assignment. The
    authorization object checked was &V2&.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER022 - You have no authorization for organizational level for the transaction ?

    The SAP error message CRM_ORDER022 indicates that a user does not have the necessary authorization for the organizational level associated with a transaction in the SAP Customer Relationship Management (CRM) module. This typically occurs when a user attempts to perform an action (like creating or modifying an order) that requires specific authorizations tied to organizational units (like sales organizations, distribution channels, etc.).

    Cause:

    1. Missing Authorizations: The user’s role does not include the necessary authorizations for the organizational unit related to the transaction.
    2. Incorrect Organizational Assignment: The organizational unit may not be correctly assigned to the user’s profile.
    3. Role Configuration Issues: The roles assigned to the user may not be configured properly to include the required organizational levels.
    4. User Master Data Issues: There may be issues with the user master data that prevent the user from accessing certain organizational levels.

    Solution:

    1. Check User Roles:

      • Go to transaction code SU01 (User Maintenance) and enter the user ID.
      • Check the roles assigned to the user and ensure that they include the necessary authorizations for the relevant organizational levels.
    2. Review Authorization Objects:

      • Use transaction code SU53 immediately after encountering the error to see which authorization object is missing.
      • This will help identify the specific authorization that needs to be granted.
    3. Modify Roles:

      • If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
      • Add the required authorization objects to the role and assign it to the user.
    4. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
    5. Organizational Assignment:

      • Ensure that the organizational units are correctly assigned to the user’s profile. This can be checked in the user master data.
    6. Testing:

      • After making changes, have the user log out and log back in to ensure that the new authorizations take effect.

    Related Information:

    • Authorization Objects: Common authorization objects related to CRM transactions include C_RCRM_ORG (CRM Organizational Management) and C_RCRM_SALES (Sales Order Management).
    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Display Authorization Check
    • Documentation: Refer to SAP Help documentation for detailed information on authorization management and role configuration.

    By following these steps, you should be able to resolve the CRM_ORDER022 error and ensure that the user has the necessary authorizations to perform the required transactions.

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