How To Fix CRM_ORDER023 - Activity is not relevant; authorization check is not implemented

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER - Document Processing for Messages (General)

• Message number: 023

• Message text: Activity is not relevant; authorization check is not implemented

What causes this issue?

The activity being carried out is not relevant for the authorization
check and is therefore not checked in this context.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER023 - Activity is not relevant; authorization check is not implemented ?

  The SAP error message CRM_ORDER023, which states "Activity is not relevant; authorization check is not implemented," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action that is not applicable or does not have an associated authorization check defined in the system.
  Cause:
  
  Activity Not Relevant: The specific activity or action the user is trying to perform is not relevant for the current context or object. This could be due to the nature of the transaction or the status of the document.
  Authorization Check Not Implemented: The system does not have an authorization check implemented for the specific activity, which means that the system is not set up to verify whether the user has the necessary permissions to perform that action.
  
  Solution:
  
  Check Activity Context: Verify if the action you are trying to perform is appropriate for the current object or transaction. Ensure that the document or object is in a state that allows the action.
  Review User Roles and Authorizations: Even though the error indicates that an authorization check is not implemented, it is still a good practice to review the user's roles and authorizations to ensure they have the necessary permissions for other related activities.
  Consult Documentation: Check the SAP documentation or help resources for the specific transaction or activity to understand its relevance and any prerequisites.
  System Configuration: If you are a system administrator or have access to configuration settings, you may want to review the configuration for the specific CRM activity to determine if it can be made relevant or if an authorization check can be implemented.
  Contact SAP Support: If the issue persists and you believe it should not be occurring, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM activities to understand their functionalities better.
  Authorization Objects: Review the relevant authorization objects that may be associated with CRM activities to ensure proper access control.
  SAP Notes: Search for SAP Notes related to CRM_ORDER023 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Training: Ensure that users are trained on the appropriate actions they can perform within the CRM system to minimize confusion regarding relevant activities.
  
  By following these steps, you should be able to address the error message and understand its implications within your SAP CRM environment.