How To Fix CRM_MKTTGGRP_EXP777 - Job with name &1 and number &2 does not exist in batch administration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 777

• Message text: Job with name &1 and number &2 does not exist in batch administration

What causes this issue?

When calling the module for determining the current job status
('SHOW_JOBSTATUS') an error occurred in the function module
CRM_MKTTGJOB_READ_DB.

How to fix this error?

Check the application log (transaction SLG1) to view the cause of the
error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP777 - Job with name &1 and number &2 does not exist in batch administration ?

  The SAP error message CRM_MKTTGGRP_EXP777 indicates that a job with a specific name and number does not exist in the batch administration. This error typically occurs in the context of marketing or campaign management within SAP CRM when trying to execute or access a job that has either been deleted, not created, or has not been scheduled properly.
  Causes:
  
  Job Deletion: The job may have been deleted from the batch administration.
  Job Not Created: The job was never created or scheduled in the first place.
  Incorrect Job Name/Number: There may be a typo or incorrect reference to the job name or number.
  Authorization Issues: The user may not have the necessary authorizations to view or access the job.
  System Issues: There could be underlying system issues or inconsistencies in the job scheduling.
  
  Solutions:
  
  Check Job Status: Go to transaction code SM37 (Job Monitoring) and check if the job with the specified name and number exists. If it does not, you may need to recreate it.
  Recreate the Job: If the job does not exist, you may need to recreate it. Ensure that all parameters are correctly set.
  Verify Job Name/Number: Double-check the job name and number you are using to ensure they are correct.
  Check Authorizations: Ensure that you have the necessary authorizations to view and manage batch jobs. You may need to contact your system administrator for assistance.
  Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM21: System Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Consider checking the SAP Community forums for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.