How To Fix CRM_MKTTGGRP_EXP733 - No BP in target group &1 transferred for subsequent processing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 733

  • Message text: No BP in target group &1 transferred for subsequent processing

  • Show details Hide details
  • What causes this issue?

    None of the business partners had valid address data for the channel
    specified.
    The business partners may be sorted by lock indicators (central lock/
    contact lock (contact forbidden)/archiving indicator/already deleted
    /communication data unusable (do not use), or communication data not
    released).
    If you have chosen the channel <ZK>Open Channel</>, you can only send
    business partners to this channel if an active implementation of BAdI
    BAdI CRM_MKT_EXP_CAMP_DAT is available and the BAdI instantiation was
    successful. If this was not the case, the details are documented in the
    <DS:TRAN.SLG1>application log</>. The application log may also contain
    information about potential error sources.
    If the address is a rented address, the maximum number of permitted uses
    may have already been reached.
    The exact status of the outbound business partner contact can be
    determined in transaction CRMD_EMAIL_LIST along with the execution date.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Complete or change the business partner communication data in the
    central business partner maintenance and restart the Segment Builder.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP733 - No BP in target group &1 transferred for subsequent processing ?

    The SAP error message CRM_MKTTGGRP_EXP733 indicates that there are no Business Partners (BPs) in the specified target group for subsequent processing. This error typically occurs in the context of marketing and campaign management within SAP CRM when trying to execute a marketing campaign or activity that requires a target group.

    Cause:

    1. Empty Target Group: The target group specified does not contain any Business Partners. This could be due to incorrect selection criteria or filters applied when creating the target group.
    2. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP) that could lead to missing Business Partner data.
    3. Incorrect Target Group Assignment: The target group may not be correctly assigned to the campaign or activity, leading to the absence of BPs.
    4. Selection Criteria: The selection criteria used to define the target group may not match any existing Business Partners.

    Solution:

    1. Check Target Group: Verify the target group definition to ensure that it contains Business Partners. You can do this by navigating to the target group in the SAP CRM system and checking the members.
    2. Review Selection Criteria: If the target group is empty, review the selection criteria used to create the target group. Adjust the criteria to ensure that it includes the desired Business Partners.
    3. Data Consistency: Ensure that the Business Partner data is consistent and up-to-date. Check for any data synchronization issues between systems.
    4. Recreate Target Group: If necessary, recreate the target group with the correct criteria to ensure that it includes the relevant Business Partners.
    5. Check Campaign Assignment: Ensure that the target group is correctly assigned to the marketing campaign or activity you are trying to execute.

    Related Information:

    • Transaction Codes: You can use transaction codes like CRMD_ORDER to check the campaign details and BP to manage Business Partners.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP Help documentation for detailed information on managing target groups and Business Partners in SAP CRM.

    By following these steps, you should be able to resolve the error and successfully process your marketing activities.

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