How To Fix CRM_MKTTGGRP_EXP740 - Termination-related error in channel '&1'; processing terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 740

  • Message text: Termination-related error in channel '&1'; processing terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP740 - Termination-related error in channel '&1'; processing terminated ?

    The SAP error message CRM_MKTTGGRP_EXP740 indicates a termination-related error in a marketing channel, specifically in the context of CRM (Customer Relationship Management) marketing. This error typically arises during the execution of a marketing campaign or when processing marketing groups.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the marketing group or channel configuration.
    2. Configuration Issues: Incorrect settings in the marketing channel or group configuration can lead to processing errors.
    3. Authorization Issues: The user executing the process may not have the necessary authorizations to access certain data or perform specific actions.
    4. System Bugs: There may be bugs or issues in the SAP system that lead to unexpected terminations during processing.
    5. Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may lead to timeouts or terminations.

    Solution:

    To resolve the CRM_MKTTGGRP_EXP740 error, you can take the following steps:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Validate Data: Ensure that all necessary data for the marketing group and channel is complete and consistent. Check for missing or incorrect entries.
    3. Review Configuration: Verify the configuration settings for the marketing channel and group. Ensure that they are set up correctly according to business requirements.
    4. User Authorizations: Check the authorizations of the user executing the process. Ensure that they have the necessary permissions to access the required data.
    5. System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the process during off-peak hours.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
    7. Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing campaigns and orders.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Refer to SAP documentation for CRM marketing to understand the configuration and data requirements better.

    If the issue persists after following these steps, it may be necessary to involve SAP support for further assistance.

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