How To Fix CRM_MKTTGGRP_EXP798 - Error while updating table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 798

• Message text: Error while updating table &1

What causes this issue?

The subsequent processing logic may be incorrect due to the fact that
update was not possible: the program is stopped.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Restart the job from the Marketing Planner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP798 - Error while updating table &1 ?

  The SAP error message CRM_MKTTGGRP_EXP798 typically indicates an issue that arises when there is an attempt to update a specific table (denoted as &1 in the error message) related to marketing groups in the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, including data inconsistencies, missing entries, or issues with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in related tables.
  Locking Issues: The table may be locked by another transaction, preventing updates.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  Database Constraints: There may be constraints in the database that are being violated during the update.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Release Locks: If the table is locked, check for any active sessions that may be holding locks and release them if necessary.
  Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to update the table.
  Check for Constraints: Review the database constraints for the table to ensure that the data being updated does not violate any rules.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the table and SE80 (Object Navigator) to review any related programs or enhancements.
  Logs and Traces: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.