How To Fix CRM_MKTTGGRP_EXP800 - No target groups found for the descriptions entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 800

• Message text: No target groups found for the descriptions entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP800 - No target groups found for the descriptions entered ?

  The SAP error message CRM_MKTTGGRP_EXP800 indicates that no target groups were found based on the descriptions you entered in the system. This error typically occurs in the context of marketing or customer relationship management (CRM) activities when trying to access or create target groups for marketing campaigns.
  Causes:
  
  Incorrect Input: The descriptions or criteria you entered may not match any existing target groups in the system.
  Data Not Maintained: There may be no target groups created in the system, or the existing target groups do not meet the criteria specified.
  Authorization Issues: The user may not have the necessary permissions to view or access the target groups.
  System Configuration: There may be issues with the configuration of the CRM system that prevent the retrieval of target groups.
  Filters Applied: If there are filters applied in the selection criteria, they may be too restrictive, leading to no results being returned.
  
  Solutions:
  
  Check Input Criteria: Review the descriptions or criteria you entered to ensure they are correct and match existing target groups.
  Create Target Groups: If no target groups exist, you may need to create them. This can be done through the CRM interface where target groups are managed.
  Review Authorizations: Ensure that you have the necessary permissions to access the target groups. Consult with your system administrator if needed.
  Check Configuration: Work with your SAP Basis or CRM consultant to verify that the system is correctly configured to manage and retrieve target groups.
  Adjust Filters: If filters are applied, consider loosening them to see if any target groups can be retrieved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Refer to SAP Help documentation for CRM and marketing functionalities to understand how target groups are defined and managed.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.