How To Fix CRM_MKTTGGRP_EXP803 - Target group &1 not available; use the input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 803

• Message text: Target group &1 not available; use the input help

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP803 - Target group &1 not available; use the input help ?

  The SAP error message CRM_MKTTGGRP_EXP803 indicates that the target group specified (denoted as &1 in the message) is not available in the system. This can occur in various scenarios, particularly when working with marketing functions in SAP CRM.
  Cause:
  
  Non-Existent Target Group: The target group you are trying to access or use does not exist in the system. This could be due to a typo in the target group ID or because it has been deleted or not created yet.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
  Data Synchronization Issues: If the target group is supposed to be created or updated from another system (like SAP ECC or an external system), there may be synchronization issues.
  Inactive Target Group: The target group may exist but is marked as inactive or not available for use.
  
  Solution:
  
  Check Target Group ID: Verify that the target group ID you are using is correct. Use the input help (F4) to search for available target groups.
  Create or Activate Target Group: If the target group does not exist, you may need to create it. If it exists but is inactive, you may need to activate it.
  Authorization Check: Ensure that you have the necessary authorizations to access the target group. You may need to contact your system administrator to check your user roles and permissions.
  Data Synchronization: If the target group is supposed to be created from another system, check the data transfer processes to ensure that they are functioning correctly.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on managing target groups in SAP CRM.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage marketing documents and target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.