How To Fix CRM_MKTTGGRP_EXP805 - Batch job scheduled for transaction generation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 805

• Message text: Batch job scheduled for transaction generation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP805 - Batch job scheduled for transaction generation ?

  The SAP error message CRM_MKTTGGRP_EXP805 typically indicates an issue related to the batch job scheduled for transaction generation in the SAP Customer Relationship Management (CRM) module, specifically in the context of marketing and campaign management.
  Cause:
  
  Job Scheduling Issues: The batch job responsible for generating transactions may not have been scheduled correctly or may have failed to execute.
  Configuration Errors: There may be configuration issues in the marketing campaign or the transaction generation process.
  Data Issues: Missing or incorrect data in the marketing attributes or campaign data can lead to failures in transaction generation.
  System Performance: If the system is under heavy load or if there are resource constraints, the job may not complete successfully.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the transaction generation.
  
  Solution:
  
  Check Job Status: Go to transaction SM37 to check the status of the batch job. Look for any error messages or logs that can provide more details about the failure.
  Review Configuration: Ensure that the marketing campaign and transaction generation settings are correctly configured. Check the settings in transaction CRMD_ORDER or related configuration transactions.
  Data Validation: Validate the data used in the marketing campaign. Ensure that all required fields are populated and that there are no inconsistencies.
  Re-schedule the Job: If the job has failed, you may need to re-schedule it. Ensure that the job is set up correctly with the right parameters.
  Check Authorizations: Verify that the user or the job has the necessary authorizations to perform the transaction generation.
  System Performance: Monitor system performance and resource usage. If necessary, optimize the system or schedule the job during off-peak hours.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), CRMD_ORDER (Manage Orders), and CRMD_ORDERADM_H (Order Management).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Documentation: Review SAP documentation related to CRM marketing and transaction generation for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTTGGRP_EXP805 error and implement a solution to resolve it.