How To Fix CRM_MKTTGGRP_EXP804 - Target group &1 does not contain any business partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 804

• Message text: Target group &1 does not contain any business partners

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP804 - Target group &1 does not contain any business partners ?

  The SAP error message CRM_MKTTGGRP_EXP804 indicates that the target group you are trying to work with does not contain any business partners. This can occur in various scenarios, such as when you are trying to execute a marketing campaign or perform a segmentation analysis.
  Cause:
  
  Empty Target Group: The target group you are referencing has not been populated with any business partners. This could be due to a failure in the selection criteria or an oversight during the target group creation process.
  Incorrect Target Group: You may be using the wrong target group ID or the target group may have been deleted or modified.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to an empty target group.
  Selection Criteria: The criteria used to populate the target group may not match any existing business partners.
  
  Solution:
  
  Check Target Group: Verify that the target group ID you are using is correct and exists in the system. You can do this by navigating to the target group management area in SAP CRM.
  Populate Target Group: If the target group is empty, you will need to populate it with business partners. This can be done by:
  
  Using the selection criteria to add business partners to the target group.
  Manually adding business partners if necessary.
  
  
  Review Selection Criteria: Ensure that the selection criteria used to create or update the target group are correct and that they match existing business partners in the system.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or data refresh to ensure that all relevant data is up to date.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing target groups and business partners.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing marketing campaigns or CRMD_ORDERADM_H for accessing order management.
  Business Partner Management: Familiarize yourself with the business partner management functionalities in SAP CRM, as this will help you understand how business partners are linked to target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates available.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.