How To Fix CRM_MKTTGGRP_EXP730 - Transaction type &1 inconsistent with business transaction subcategory &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 730

• Message text: Transaction type &1 inconsistent with business transaction subcategory &2

What causes this issue?

You have entered a transaction type that would not generate business
transaction '&V2&'.
Enter a transaction type that is consistent with business transaction
transaction '&V2&' (use input help).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP730 - Transaction type &1 inconsistent with business transaction subcategory &2 ?

  The SAP error message CRM_MKTTGGRP_EXP730 indicates that there is an inconsistency between the transaction type and the business transaction subcategory in the context of marketing groups or campaigns within the SAP Customer Relationship Management (CRM) module. This error typically arises when the system encounters a mismatch in the configuration settings related to marketing transactions.
  Cause:
  
  Configuration Mismatch: The transaction type you are trying to use is not properly configured to work with the specified business transaction subcategory. This could be due to missing or incorrect settings in the customizing of the CRM system.
  Data Entry Error: There may be a mistake in the data entry where the transaction type and business transaction subcategory do not align with the expected values.
  Missing Customization: The necessary customization for the specific combination of transaction type and business transaction subcategory may not have been set up in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant settings for marketing transaction types and business transaction subcategories.
  Ensure that the transaction type you are using is correctly linked to the appropriate business transaction subcategory.
  
  
  
  Review Transaction Type Settings:
  
  Verify the settings for the transaction type in question. Check if it is allowed to be used with the specified business transaction subcategory.
  You can find these settings under the path: CRM > Marketing > Basic Functions > Transaction Types.
  
  
  
  Adjust Business Transaction Subcategory:
  
  If the transaction type is correct, consider changing the business transaction subcategory to one that is compatible with the transaction type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type and business transaction subcategory for any additional requirements or constraints.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Types: These are used to categorize different types of marketing activities in SAP CRM. Each transaction type can have specific settings that determine how it behaves in the system.
  Business Transaction Subcategories: These are used to further classify transactions within a broader category, allowing for more granular reporting and analysis.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.