How To Fix CRM_MKTTGGRP_EXP729 - Error while determining address data: type &1, message &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 729

• Message text: Error while determining address data: type &1, message &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP729 - Error while determining address data: type &1, message &2 ?

  The SAP error message CRM_MKTTGGRP_EXP729 typically occurs in the context of marketing and customer relationship management (CRM) when there is an issue with determining address data for a marketing group or campaign. The error message indicates that there was a problem with the address data of a specific type, which is represented by &1, and the specific message or error detail is represented by &2.
  Causes:
  
  Missing or Incomplete Address Data: The address data for the marketing group or campaign may be incomplete or missing essential fields.
  Incorrect Data Format: The address data may not conform to the expected format, leading to issues during processing.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as duplicate entries or invalid references.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, affecting how address data is retrieved or processed.
  Authorization Issues: The user may not have the necessary authorizations to access the address data.
  
  Solutions:
  
  Check Address Data: Review the address data associated with the marketing group or campaign. Ensure that all required fields are filled out correctly and that the data is complete.
  Validate Data Format: Ensure that the address data adheres to the expected format. This may involve checking for correct postal codes, country codes, and other relevant fields.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any duplicate or invalid entries.
  Review Configuration Settings: Check the configuration settings in the CRM system related to address determination. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access and manipulate address data.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the underlying tables related to address data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and gather more context about the issue.
  Consult Documentation: Review the official SAP documentation for CRM and marketing functionalities to understand how address data is managed and any specific requirements.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with your specific SAP environment.