How To Fix CRM_MKTTGGRP_EXP726 - Business partner &1 already deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 726

• Message text: Business partner &1 already deleted

What causes this issue?

The business partner belongs to the target group to be processed but
the relevant business partner master record has already been deleted or
has been marked for deletion.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP726 - Business partner &1 already deleted ?

  The SAP error message CRM_MKTTGGRP_EXP726 indicates that a business partner (BP) you are trying to work with has already been deleted from the system. This error typically occurs in the context of marketing or customer relationship management (CRM) activities where business partners are involved.
  Cause:
  
  Deletion of Business Partner: The most straightforward cause is that the business partner you are trying to access or manipulate has been deleted from the database.
  Data Synchronization Issues: If your system is integrated with other systems (like an ERP system), there might be synchronization issues where the deletion in one system is not reflected in another.
  Incorrect Business Partner ID: You might be using an incorrect or outdated business partner ID that no longer exists in the system.
  
  Solution:
  
  
  Verify Business Partner Status:
  
  Check the status of the business partner in the system. You can do this by navigating to the business partner transaction (e.g., BP transaction code) and searching for the business partner ID.
  If the business partner is indeed deleted, you will need to create a new business partner or restore the deleted one if possible.
  
  
  
  Check for Data Synchronization:
  
  If your SAP system is integrated with other systems, ensure that the data is synchronized correctly. You may need to check logs or data transfer processes to identify any discrepancies.
  
  
  
  Use Correct Business Partner ID:
  
  Ensure that you are using the correct business partner ID. If you have multiple systems or environments, confirm that you are working in the right one.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your IT support team or SAP Basis team. They may have access to logs or additional tools to diagnose the problem further.
  
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners are managed in SAP CRM can help prevent such issues. Familiarize yourself with the processes of creating, modifying, and deleting business partners.
  SAP Notes and Documentation: Check SAP Notes for any known issues related to this error message. SAP's support portal may have additional documentation or patches that can help resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and others that may be relevant to your specific use case.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to the business partner in your SAP system.