How To Fix CRM_MKTTGGRP_EXP724 - Profile '&1' does not contain a target group that can be sent

CRM_MKTTGGRP_EXP724 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 724

• Message text: Profile '&1' does not contain a target group that can be sent

What causes this issue?

You have sent this profile to channels, however no active target group
exists for this profile and only active target groups can be used.
Exclusion lists are also not sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, create an active target group for the profile or set the status
of any existing target group to <ZK>active</>.
You can then restart the job.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP724 - Profile '&1' does not contain a target group that can be sent ?

  The SAP error message CRM_MKTTGGRP_EXP724 indicates that the specified profile (in this case, &1) does not contain a target group that can be sent. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing campaign or similar activity that requires a target group.
  
  Cause:
  
  Empty Target Group: The target group associated with the profile is empty or does not contain any valid entries.
  Incorrect Profile: The profile specified may not be correctly set up or may not be linked to a valid target group.
  Authorization Issues: There may be authorization issues preventing access to the target group.
  Data Inconsistencies: There could be inconsistencies or errors in the data that prevent the target group from being recognized.
  
  
  Solution:
  
  Check Target Group: Verify that the target group associated with the profile is correctly defined and contains valid entries. You can do this by navigating to the target group in the