How To Fix CRM_MKTTGGRP_EXP725 - Business partner &1 (target group &2) already deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 725

  • Message text: Business partner &1 (target group &2) already deleted

  • Show details Hide details
  • What causes this issue?

    The business partner exists in the target group to be processed but has
    already been deleted from the business partner master record or marked
    for deletion.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP725 - Business partner &1 (target group &2) already deleted ?

    The SAP error message CRM_MKTTGGRP_EXP725 indicates that a specific business partner (BP) associated with a target group has already been deleted. This error typically occurs in the context of marketing and target group management within the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Deletion of Business Partner: The primary cause of this error is that the business partner referenced in the target group has been deleted from the system. This could happen due to data maintenance activities or incorrect data handling.
    2. Data Consistency Issues: There may be inconsistencies in the database where the target group still references a business partner that no longer exists.
    3. Incorrect Target Group Configuration: The target group may have been configured incorrectly, leading to references to non-existent business partners.

    Solution:

    1. Verify Business Partner Status: Check the status of the business partner in question. You can do this by navigating to the business partner management area in SAP and searching for the specific BP ID.
    2. Update Target Group: If the business partner has been deleted, you may need to update the target group to remove references to the deleted BP. This can be done by editing the target group and ensuring that it only includes valid business partners.
    3. Recreate Business Partner: If the deletion was accidental and the business partner is still needed, consider recreating the business partner with the same details.
    4. Check for Data Consistency: Run consistency checks or reports in SAP to identify any other potential inconsistencies in your target groups or business partner data.
    5. Consult Documentation: Review SAP documentation or notes related to target group management and business partner handling for any additional guidance or best practices.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partners and CRMD_ORDER for managing marketing campaigns and target groups.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and business processes.

    By following these steps, you should be able to resolve the error and ensure that your target groups are correctly configured with valid business partners.

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