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Message type: E = Error
Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection
Message number: 698
Message text: Processing for target group; &1 completed
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CRM_MKTTGGRP_EXP698
- Processing for target group; &1 completed ?The SAP error message "CRM_MKTTGGRP_EXP698 Processing for target group; &1 completed" typically indicates that there was an issue during the processing of a target group in the SAP Customer Relationship Management (CRM) system. This message is often related to the execution of a marketing campaign or the generation of target groups for marketing purposes.
Cause:
- Data Issues: There may be inconsistencies or missing data in the target group or related master data (e.g., customer data).
- Configuration Problems: Incorrect configuration settings in the CRM system can lead to processing errors.
- Authorization Issues: The user executing the process may not have the necessary authorizations to access certain data or execute specific functions.
- Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the CRM application.
Solution:
- Check Data Consistency: Review the target group and ensure that all necessary data is complete and consistent. Look for any missing or incorrect entries.
- Review Configuration Settings: Verify that the configuration settings for the target group processing are correct. This may involve checking settings in the CRM customizing transactions.
- User Authorizations: Ensure that the user has the appropriate authorizations to perform the target group processing. This may require coordination with your SAP security team.
- Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that can provide insights into what went wrong during processing.
- System Performance: If the issue is related to system performance, consider checking system resources and performance metrics. You may need to optimize the system or schedule the processing during off-peak hours.
- Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying patches or updates may resolve the problem.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.
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