How To Fix CRM_MKTTGGRP_EXP700 - Execution of current campaign terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 700

  • Message text: Execution of current campaign terminated

  • Show details Hide details
  • What causes this issue?

    In campaign execution there is a check to see if:
    the status of the campaign or campaign element is <ZK>released</> and
    not <ZK>locked</>.
    the campaign or campaign element has not been deleted.
    At least one of these checks failed. The current execution was
    terminated and the status of the job was set to <ZK>incorrect</>.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can restart this job in the Marketing Planner when the campaign
    passes the above-mentioned checks.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP700 - Execution of current campaign terminated ?

    The SAP error message CRM_MKTTGGRP_EXP700 indicates that the execution of a current marketing campaign has been terminated. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Data Issues: There may be missing or incorrect data in the campaign configuration, such as invalid target groups or missing attributes.
    2. Technical Errors: There could be issues with the underlying technical infrastructure, such as database connectivity problems or system performance issues.
    3. Authorization Problems: The user executing the campaign may not have the necessary authorizations to perform the action.
    4. Campaign Configuration: The campaign may not be properly configured, including incorrect settings for the execution process.
    5. System Limitations: The system may have reached its limits in terms of processing capacity or data volume.

    Solutions:

    1. Check Data Integrity: Review the target groups and campaign settings to ensure that all required data is present and correct. Validate that the target groups are properly defined and that all necessary attributes are included.
    2. Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the failure.
    3. Authorization Check: Ensure that the user has the necessary authorizations to execute the campaign. This may involve checking roles and permissions in the SAP system.
    4. Reconfigure Campaign: If the campaign configuration is found to be incorrect, make the necessary adjustments and try executing the campaign again.
    5. System Performance: If the issue is related to system performance, consider optimizing the database or increasing system resources. You may also want to check for any ongoing background jobs that could be affecting performance.
    6. Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.

    Related Information:

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and the steps taken before the error occurred.
    • Community Forums: Engage with the SAP community forums or user groups where other users may have encountered similar issues and can share their experiences and solutions.
    • Documentation: Review the official SAP documentation for CRM Marketing to understand the expected configurations and processes for executing campaigns.

    By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the CRM_MKTTGGRP_EXP700 error and successfully execute your marketing campaign.

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