How To Fix CRM_MKTTGGRP_EXP615 - Business partners removed from target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 615

• Message text: Business partners removed from target group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP615 - Business partners removed from target group ?

  The SAP error message CRM_MKTTGGRP_EXP615 indicates that certain business partners have been removed from a target group in the SAP Customer Relationship Management (CRM) system. This can occur for various reasons, and understanding the cause and potential solutions is essential for addressing the issue.
  Causes:
  
  Data Changes: Business partners may have been removed due to changes in their status or attributes that no longer meet the criteria for inclusion in the target group.
  Target Group Criteria: The criteria defined for the target group may have been modified, leading to the exclusion of certain business partners.
  Manual Exclusion: Users may have manually removed business partners from the target group.
  Data Consistency Issues: There may be inconsistencies in the data that lead to the automatic removal of business partners.
  Segmentation Rules: If segmentation rules are applied, they may have changed, resulting in the exclusion of certain business partners.
  
  Solutions:
  
  Review Target Group Criteria: Check the criteria defined for the target group to ensure that they are still valid and that the business partners meet these criteria.
  Check Business Partner Status: Verify the status and attributes of the business partners that were removed. Ensure that they are active and meet the necessary conditions for inclusion.
  Audit Changes: If possible, audit any recent changes made to the target group or the business partners to identify what might have led to their removal.
  Re-add Business Partners: If the removal was not intended, you can manually re-add the business partners to the target group.
  Consult Documentation: Review SAP documentation or notes related to target groups and business partner management for any specific guidelines or known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and BP for business partner management.
  SAP Notes: Check for any SAP Notes that may address known issues related to target groups and business partner management.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to manage target groups and business partners effectively.
  
  By following these steps, you should be able to identify the cause of the error message and implement a solution to resolve the issue with the target group in SAP CRM.