How To Fix CRM_MKTTGGRP_EXP616 - Address data for business partner: &1 and contact person: &2 not legible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 616

• Message text: Address data for business partner: &1 and contact person: &2 not legible

What causes this issue?

Address data for the relationship category 'is contact partner for' was
not legible during execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP616 - Address data for business partner: &1 and contact person: &2 not legible ?

  The SAP error message CRM_MKTTGGRP_EXP616 indicates that there is an issue with the address data for a business partner and a contact person in the SAP Customer Relationship Management (CRM) system. This error typically arises when the address information is incomplete, incorrect, or not formatted properly, making it unreadable or unusable for the system.
  Cause:
  
  Incomplete Address Data: The address fields for the business partner or contact person may be missing required information (e.g., street, city, postal code).
  Incorrect Formatting: The address data may not adhere to the expected format, leading to parsing issues.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as mismatched entries or corrupted data.
  Missing Master Data: The business partner or contact person may not have been fully set up in the system, leading to missing address details.
  
  Solution:
  
  Check Address Data: Review the address information for both the business partner and the contact person. Ensure that all required fields are filled out correctly.
  Correct Formatting: Make sure that the address data is formatted according to SAP standards. This includes checking for special characters, spaces, and proper capitalization.
  Update Master Data: If the business partner or contact person is missing critical information, update their master data in the system to include the necessary address details.
  Data Consistency Check: Run consistency checks on the master data to identify and correct any discrepancies or errors.
  Use Transaction Codes: Utilize relevant transaction codes (like BP for Business Partner) to access and edit the address data directly in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on address formatting and requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as BP (Business Partner) to manage and edit business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Validation: Implement data validation rules to prevent incomplete or incorrectly formatted address entries in the future.
  User Training: Ensure that users entering data into the system are trained on the importance of complete and accurate address information.
  
  By addressing the underlying issues with the address data, you should be able to resolve the error message and ensure that the business partner and contact person information is legible and usable within the SAP CRM system.