How To Fix CRM_MKTTGGRP_EXP103 - Business partner not contacted due to missing marketing permissions

CRM_MKTTGGRP_EXP103 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 103

• Message text: Business partner not contacted due to missing marketing permissions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP103 - Business partner not contacted due to missing marketing permissions ?

  The SAP error message CRM_MKTTGGRP_EXP103 indicates that a business partner (BP) has not been contacted for marketing purposes due to missing marketing permissions. This is a common issue in SAP Customer Relationship Management (CRM) systems, particularly when dealing with marketing campaigns and activities.
  
  Cause:
  The primary cause of this error is that the business partner does not have the necessary marketing permissions set up in the system. In SAP CRM, marketing permissions are used to ensure compliance with regulations regarding customer contact, such as GDPR in Europe or other local data protection laws. If a business partner has opted out of marketing communications or has not provided the necessary consent, the system will prevent any marketing activities directed at that partner.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Marketing Permissions:
  
  Navigate to the business partner's details in the SAP CRM system.
  Check the marketing permissions section to see if the necessary permissions