How To Fix CRM_MKTTGGRP_EXP104 - Number of business partners without marketing permissions: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 104

• Message text: Number of business partners without marketing permissions: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP104 - Number of business partners without marketing permissions: &1 ?

  The SAP error message CRM_MKTTGGRP_EXP104 indicates that there is an issue related to the number of business partners (BPs) that do not have the necessary marketing permissions. This error typically arises when you are trying to execute a marketing campaign or perform a marketing-related function, and the system identifies that certain business partners lack the required permissions to be included in the marketing activities.
  Cause:
  The primary cause of this error is that the business partners you are trying to include in a marketing group or campaign do not have the appropriate marketing permissions set in their master data. This can happen for several reasons:
  
  The business partner has not been assigned the necessary marketing permissions.
  The marketing permissions have expired or are not valid for the current campaign.
  The business partner is not marked as a valid recipient for marketing activities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Go to the business partner master data in SAP and check the marketing permissions assigned to the specific business partners.
  Ensure that the marketing permissions are correctly set and valid for the intended marketing activities.
  
  
  
  Update Marketing Permissions:
  
  If the business partners do not have the required permissions, you can update their marketing permissions in the system.
  This can typically be done in the business partner transaction (e.g., transaction code BP) by navigating to the relevant marketing data section.
  
  
  
  Review Campaign Settings:
  
  Check the settings of the marketing campaign or group to ensure that it is configured to include business partners with the appropriate permissions.
  Make sure that the selection criteria for the campaign do not inadvertently exclude business partners with valid permissions.
  
  
  
  Run Reports:
  
  Use reports or transaction codes that can help you identify business partners without marketing permissions. This can help you quickly locate and update the necessary records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing marketing permissions and business partner data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing marketing campaigns), and others that may be useful in managing marketing data.
  SAP Notes: Check for any SAP Notes related to marketing permissions and business partner management that may provide additional insights or solutions.
  User Roles and Authorizations: Ensure that the user performing these actions has the necessary authorizations to view and edit business partner data.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTGGRP_EXP104 and ensure that your marketing activities can proceed without issues.