How To Fix CRM_MKTTG_TG813 - Product &1 is not assigned to a product category of territory &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 813

• Message text: Product &1 is not assigned to a product category of territory &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG813 - Product &1 is not assigned to a product category of territory &2 ?

  The SAP error message CRM_MKTTG_TG813 indicates that a specific product (denoted as &1) is not assigned to a product category that is associated with a particular territory (denoted as &2). This error typically arises in the context of territory management and product assignment within SAP Customer Relationship Management (CRM) systems.
  Cause:
  
  Product Category Assignment: The product in question is not linked to any product category that is defined for the specified territory. This can happen if the product was created without proper categorization or if the product category itself is not assigned to the territory.
  Territory Configuration: The territory may not have the necessary product categories assigned to it, or the configuration may be incomplete.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect assignments between products, categories, and territories.
  
  Solution:
  
  
  Check Product Assignment:
  
  Go to the product master data and verify if the product is assigned to the correct product category.
  If not, assign the product to the appropriate product category.
  
  
  
  Verify Territory Configuration:
  
  Navigate to the territory management settings in SAP CRM.
  Check if the territory has the required product categories assigned to it. If not, add the necessary product categories to the territory.
  
  
  
  Update Master Data:
  
  Ensure that all relevant master data (products, categories, territories) is correctly maintained and consistent.
  If changes are made, ensure to save and activate the changes.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the scenario again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on managing product categories and territories.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access relevant data.
  Customizing Settings: Check the customizing settings for territory management in the SAP system (SPRO) to ensure that the configuration aligns with business requirements.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to product and territory assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.