How To Fix CRM_MKTTG_TG812 - Business partner &1 is not assigned to hierarchy node &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 812

• Message text: Business partner &1 is not assigned to hierarchy node &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG812 - Business partner &1 is not assigned to hierarchy node &2 ?

  The SAP error message CRM_MKTTG_TG812 indicates that a business partner (BP) is not assigned to a specific hierarchy node in the context of SAP Customer Relationship Management (CRM) and Marketing. This error typically arises when trying to perform operations that require the business partner to be part of a specific marketing hierarchy.
  Cause:
  
  Missing Assignment: The business partner (BP) has not been assigned to the specified hierarchy node. This can happen if the BP was created or modified without being linked to the appropriate marketing hierarchy.
  Hierarchy Configuration: The hierarchy node may not be properly configured or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as changes in the hierarchy structure that have not been reflected in the business partner assignments.
  
  Solution:
  
  
  Assign Business Partner to Hierarchy Node:
  
  Navigate to the transaction for maintaining business partner assignments (e.g., transaction code BP).
  Find the business partner in question and check its assignments.
  Assign the business partner to the required hierarchy node. This can typically be done in the "Marketing" or "Hierarchy" tab of the business partner maintenance screen.
  
  
  
  Check Hierarchy Configuration:
  
  Ensure that the hierarchy node exists and is active. You can check this in the hierarchy management area of the CRM system.
  If the hierarchy node is missing, you may need to create it or adjust the existing hierarchy structure.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the business partner assignments and the hierarchy.
  Correct any inconsistencies found during the checks.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific steps related to your version of SAP CRM, as the process may vary slightly depending on the version and configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to business partner assignments and hierarchy configurations.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTG_TG812 and ensure that the business partner is correctly assigned to the required hierarchy node.