How To Fix CRM_MKTTG_TG815 - Product &1 is not assigned to the product category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 815

• Message text: Product &1 is not assigned to the product category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG815 - Product &1 is not assigned to the product category ?

  The SAP error message CRM_MKTTG_TG815 indicates that a specific product is not assigned to the required product category in the SAP Customer Relationship Management (CRM) system. This can occur in various scenarios, such as when trying to create or manage marketing attributes, campaigns, or other product-related activities.
  Cause:
  
  Missing Assignment: The product in question has not been assigned to any product category, which is necessary for certain functionalities in SAP CRM.
  Incorrect Configuration: The product category may not be properly configured in the system, or the product may not meet the criteria for the category.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the product or category records.
  
  Solution:
  
  
  Assign Product to Category:
  
  Navigate to the product master data in SAP CRM.
  Check the product details and ensure that it is assigned to the appropriate product category.
  If it is not assigned, you can assign it by editing the product master data and selecting the correct product category.
  
  
  
  Check Product Category Configuration:
  
  Ensure that the product category is correctly configured in the system.
  Verify that the category is active and that it meets the necessary criteria for the products you are working with.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the product and category data to identify any discrepancies.
  Correct any inconsistencies found during the check.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing product categories and assignments.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing CRM orders or MM02 for changing material master data.
  Master Data Management: Understanding how product master data is structured and managed in SAP CRM can help prevent similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTG_TG815 and ensure that your products are correctly assigned to their respective categories.