How To Fix CRM_MKTTG_MGR013 - No suitable usage found for segmentation basis

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 013

• Message text: No suitable usage found for segmentation basis

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR013 - No suitable usage found for segmentation basis ?

  The SAP error message CRM_MKTTG_MGR013 indicates that there is no suitable usage found for the segmentation basis in the context of SAP Customer Relationship Management (CRM) marketing. This error typically arises when you are trying to execute a segmentation process, but the system cannot find a valid segmentation basis that matches the criteria defined in your segmentation model.
  Causes:
  
  Missing Segmentation Basis: The segmentation basis you are trying to use may not be defined or activated in the system.
  Incorrect Configuration: The configuration settings for the segmentation basis may not be set up correctly, leading to the system being unable to find a suitable usage.
  Data Issues: There may be issues with the data in the underlying tables that the segmentation basis relies on, such as missing or incomplete records.
  Authorization Issues: The user executing the segmentation may not have the necessary authorizations to access the segmentation basis.
  
  Solutions:
  
  
  Check Segmentation Basis:
  
  Go to the segmentation basis configuration in the SAP CRM system and ensure that the segmentation basis you are trying to use is defined and active.
  Verify that the segmentation basis is correctly assigned to the relevant marketing area.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the segmentation basis in the SAP Customizing Implementation Guide (IMG). Ensure that all necessary settings are correctly configured.
  Make sure that the segmentation basis is linked to the appropriate marketing attributes.
  
  
  
  Data Validation:
  
  Validate the data in the relevant tables to ensure that there are no missing or incomplete records that could affect the segmentation process.
  Run data consistency checks if available.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the segmentation has the necessary authorizations to access the segmentation basis and perform the required actions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the segmentation basis you are using, as there may be additional requirements or considerations.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates related to this error message, as there may be patches or fixes available that address known issues.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize their customer base for targeted marketing efforts. Understanding how segmentation works and the role of segmentation bases is crucial for effective marketing campaigns.
  SAP Community and Forums: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues and found solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.