How To Fix CRM_MKTTG_MGR010 - Segmentation basis or basis preselection still in use

CRM_MKTTG_MGR010 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 010

• Message text: Segmentation basis or basis preselection still in use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR010 - Segmentation basis or basis preselection still in use ?

  The SAP error message CRM_MKTTG_MGR010 indicates that a segmentation basis or basis preselection is still in use, which means that the system is unable to delete or modify the segmentation basis because it is currently being referenced in some marketing activities or campaigns.
  
  Cause:
  
  Active Segmentation Basis: The segmentation basis you are trying to delete or modify is actively being used in one or more marketing campaigns or activities.
  Preselection in Use: The basis preselection might be linked to ongoing marketing efforts, making it unavailable for changes.
  Data Integrity: SAP enforces data integrity rules to prevent accidental loss of data that is still relevant to ongoing processes.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage:
  
  Check if the segmentation basis is being used in any active marketing campaigns, activities, or other related objects.
  You can do this by navigating to the relevant marketing area in SAP and reviewing the campaigns or activities that might be