How To Fix CRM_MKTTG_MGR008 - A smaller sample is being used

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 008

• Message text: A smaller sample is being used

What causes this issue?

Because no sample exists for the master group specified and the
configured sample optimization, the system is using a smaller sample.
A smaller sample is a sample with a sequence number that is lower than
than the number of the sample optimization configured.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR008 - A smaller sample is being used ?

  The SAP error message CRM_MKTTG_MGR008 indicates that a smaller sample is being used than what was originally specified in a marketing campaign or activity. This typically occurs in the context of marketing analytics or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Sample Size Configuration: The error may arise if the sample size defined for a marketing campaign is larger than the actual number of eligible contacts or leads in the target group.
  Data Availability: There may not be enough data or eligible records in the database that meet the criteria set for the campaign.
  Filters and Segmentation: If filters or segmentation criteria are too restrictive, they may limit the number of records available for the campaign, resulting in a smaller sample.
  System Settings: There may be system settings or configurations that limit the sample size for performance reasons.
  
  Solution:
  
  Review Sample Size Settings: Check the settings for the sample size in the marketing campaign. Ensure that the defined sample size is appropriate given the number of eligible contacts.
  Adjust Filters: Review and possibly relax the filters or segmentation criteria used in the campaign to increase the number of eligible records.
  Data Quality Check: Ensure that the data in the CRM system is up-to-date and that there are enough eligible contacts in the target group.
  Increase Target Group Size: If possible, expand the target group to include more contacts that meet the campaign criteria.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing sample sizes in marketing campaigns.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing campaigns, such as CRMD_ORDER for managing marketing activities.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Support: Consider reaching out to SAP support or consulting with a professional who specializes in SAP CRM for more tailored assistance.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error and successfully execute your marketing campaign.