How To Fix CRM_MKTTG_MGR009 - Select a valid basis preselection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 009

• Message text: Select a valid basis preselection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR009 - Select a valid basis preselection ?

  The SAP error message CRM_MKTTG_MGR009 ("Select a valid basis preselection") typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when working with marketing functions. This error indicates that the system requires a valid basis preselection for a marketing campaign or activity, but the user has not selected one or the selected one is invalid.
  Cause:
  
  No Basis Preselection Selected: The user has not selected any basis preselection for the marketing activity.
  Invalid Basis Preselection: The selected basis preselection does not meet the criteria or is not defined correctly in the system.
  Configuration Issues: There may be issues with the configuration of marketing attributes or the marketing area in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or select the basis preselection.
  
  Solution:
  
  
  Select a Valid Basis Preselection:
  
  Go back to the marketing activity or campaign where the error occurred.
  Ensure that you select a valid basis preselection from the available options. This could be a specific target group, segmentation, or other criteria defined in the system.
  
  
  
  Check Configuration:
  
  Verify that the basis preselection is correctly configured in the system. This may involve checking the settings in the SAP CRM customizing (transaction SPRO) under Marketing settings.
  Ensure that the necessary attributes and criteria for the basis preselection are defined and active.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the marketing functions and the specific basis preselection. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on how to set up and use basis preselection in marketing activities.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing activities and CRM_MKTTG for marketing management.
  Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to work with basis preselection and related features.
  
  By following these steps, you should be able to resolve the error and successfully select a valid basis preselection for your marketing activities in SAP CRM.