How To Fix CRM_MKTTG_MGR007 - There are no suitable samples for the configured master group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 007

• Message text: There are no suitable samples for the configured master group

What causes this issue?

There is no sample corresponding to the sample optimization configured
for the specified master group.
There are also no smaller samples for the specified master group.
Smaller samples are samples with a sequence number lower than the
configured sample optimization.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR007 - There are no suitable samples for the configured master group ?

  The SAP error message CRM_MKTTG_MGR007 indicates that there are no suitable samples available for the configured master group in the context of SAP CRM Marketing. This error typically arises when trying to execute a marketing campaign or activity that requires sample data, but the system cannot find any samples that match the criteria defined for the master group.
  Causes:
  
  No Samples Available: The most straightforward cause is that there are indeed no samples created or available for the specified master group.
  Incorrect Configuration: The master group may be incorrectly configured, leading to a mismatch between the expected samples and what is available.
  Selection Criteria: The selection criteria for the samples may be too restrictive, resulting in no samples being selected.
  Data Inconsistency: There may be inconsistencies in the data or issues with the underlying database that prevent the samples from being recognized.
  
  Solutions:
  
  Check Sample Data: Verify that there are samples created for the master group you are trying to use. You can do this by navigating to the relevant transaction or area in SAP where samples are managed.
  Review Master Group Configuration: Ensure that the master group is correctly configured and that it is set up to include the types of samples you are expecting.
  Adjust Selection Criteria: If the selection criteria are too restrictive, consider broadening them to include more samples. This may involve changing filters or parameters used in the selection process.
  Data Consistency Check: Run consistency checks on the data to ensure that there are no issues with the underlying data that could be causing the problem.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the master group and sample management in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing and sample management, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific marketing-related transactions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.