How To Fix CRM_MKTTG_JOB004 - Log for job &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 004

• Message text: Log for job &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB004 - Log for job &1 does not exist ?

  The SAP error message CRM_MKTTG_JOB004 indicates that the system is unable to find a log for a specific job, which is identified by the job number (&1). This error typically occurs in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Job Not Executed: The job associated with the specified job number may not have been executed successfully, or it may not have been executed at all.
  Job Deletion: The log for the job may have been deleted or purged from the system, either manually or through a scheduled job that cleans up old logs.
  Incorrect Job Number: The job number provided may be incorrect or does not exist in the system.
  Authorization Issues: There may be authorization issues preventing access to the job logs.
  
  Solution:
  
  Check Job Status: Go to transaction code SM37 (Job Monitoring) and check the status of the job using the job number. Ensure that the job has been executed and is not in a canceled or failed state.
  Re-run the Job: If the job has not been executed, or if it failed, you may need to re-run the job. Ensure that all necessary parameters are set correctly.
  Verify Job Number: Double-check the job number you are using to ensure it is correct. If you are unsure, you can look for the job in the job monitoring transaction (SM37).
  Check for Log Deletion: If the job was executed but the log is missing, check if there are any scheduled jobs or settings that might be purging logs. You may need to adjust these settings if necessary.
  Authorization Check: Ensure that you have the necessary authorizations to view job logs. If you suspect authorization issues, contact your SAP security administrator.
  Consult SAP Notes: If the issue persists, check the SAP Support Portal for any relevant SAP Notes that might address this specific error message.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM36: Define Job
  SM21: System Log
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to job scheduling and monitoring in SAP CRM.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTTG_JOB004 error message.