How To Fix CRM_MKTTG_JOB005 - Job &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 005

• Message text: Job &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB005 - Job &1 does not exist ?

  The SAP error message CRM_MKTTG_JOB005 Job &1 does not exist typically occurs in the context of SAP CRM (Customer Relationship Management) when a scheduled job or background job that is expected to run does not exist or cannot be found in the system. This can happen for various reasons, such as the job being deleted, not being created properly, or issues with job scheduling.
  Causes:
  
  Job Deletion: The job may have been deleted manually or through a system process.
  Job Not Created: The job was never created due to an error in the job scheduling process.
  Incorrect Job Name: The job name specified in the transaction or program may be incorrect.
  Authorization Issues: The user may not have the necessary authorizations to view or manage the job.
  System Issues: There may be underlying system issues affecting job scheduling or execution.
  
  Solutions:
  
  
  Check Job Status:
  
  Go to transaction code SM37 (Job Monitoring) and check if the job exists. Use filters to search for the job by name or user.
  
  
  
  Recreate the Job:
  
  If the job does not exist, you may need to recreate it. This can typically be done through transaction CRMD_ORDER or the relevant transaction for your specific job.
  
  
  
  Verify Job Name:
  
  Ensure that the job name you are using is correct. Double-check for any typos or discrepancies.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and manage background jobs. You may need to contact your SAP security team for assistance.
  
  
  
  Review Job Logs:
  
  If the job was previously created but is now missing, check the job logs for any errors or messages that might indicate why it was deleted or failed.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Job
  SM21: System Log
  SLG1: Application Log
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on job scheduling and management in SAP CRM.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further investigation.