How To Fix CRM_MKTTG_JOB003 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 003

• Message text: User &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB003 - User &1 does not exist ?

  The SAP error message CRM_MKTTG_JOB003 indicates that a user specified in a marketing job does not exist in the system. This error typically arises in the context of marketing functions within SAP CRM, particularly when trying to execute a job that requires a specific user to be assigned.
  Cause:
  
  User Deletion: The user specified in the job may have been deleted from the system.
  Incorrect User ID: The user ID entered in the job configuration may be incorrect or misspelled.
  User Not Created: The user may not have been created in the system yet.
  Authorization Issues: The user may exist but does not have the necessary authorizations to perform the job.
  Client-Specific Issues: The user may exist in a different client and not in the one where the job is being executed.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user exists in the system by using transaction code SU01 (User Maintenance).
  If the user does not exist, create the user or correct the user ID in the job configuration.
  
  
  
  Correct User ID:
  
  Review the job configuration to ensure that the user ID is correctly specified. Look for any typos or incorrect entries.
  
  
  
  User Creation:
  
  If the user does not exist, create the user in the system using transaction SU01.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the job. This can be checked using transaction SU53 to analyze authorization issues.
  
  
  
  Client Check:
  
  Make sure you are working in the correct client. Users are client-specific, so ensure that the user exists in the client where the job is being executed.
  
  
  
  Job Configuration:
  
  If the job is part of a scheduled task, check the job configuration in transaction SM37 (Job Monitoring) to see if there are any other issues related to the job.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SM37: Job Monitoring
  
  
  Documentation: Refer to SAP Help documentation for CRM Marketing to understand the context of the job and user assignments.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis or Security team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTG_JOB003 effectively.