How To Fix CRM_MKTTG_JOB001 - No job exists for selecting the business partners (target group &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

  • Message number: 001

  • Message text: No job exists for selecting the business partners (target group &1)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_JOB001 - No job exists for selecting the business partners (target group &1) ?

    The SAP error message CRM_MKTTG_JOB001 indicates that there is no job available for selecting business partners for a specific target group. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing campaign or when working with target groups.

    Cause:

    1. No Job Created: The most common cause is that a job for selecting business partners for the specified target group has not been created or scheduled.
    2. Job Deletion: The job may have been deleted or not executed successfully.
    3. Incorrect Target Group: The target group specified may not have any associated selection jobs.
    4. Authorization Issues: There may be authorization issues preventing the user from accessing the job.
    5. System Configuration: There could be configuration issues in the marketing area that prevent the job from being created or executed.

    Solution:

    1. Create a Selection Job:

      • Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H.
      • Navigate to the target group in question and create a new selection job for business partners.
      • Ensure that the selection criteria are correctly defined.
    2. Check Existing Jobs:

      • Use transaction CRMD_ORDER to check if any jobs exist for the target group.
      • If jobs exist, verify their status to ensure they are active and not in an error state.
    3. Re-schedule the Job:

      • If a job exists but has not run successfully, consider re-scheduling it.
      • Use transaction SM37 to monitor job status and check for any errors.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to create and execute selection jobs.
      • Check the roles and authorizations assigned to the user.
    5. Consult Documentation:

      • Review SAP documentation or notes related to CRM marketing and target group selection for any specific configurations or prerequisites.
    6. System Configuration:

      • If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues in the CRM system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SM37 for job monitoring.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error message CRM_MKTTG_JOB001 and successfully create or execute the necessary selection job for your target group.

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