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Message type: E = Error
Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group
Message number: 001
Message text: No job exists for selecting the business partners (target group &1)
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CRM_MKTTG_JOB001
- No job exists for selecting the business partners (target group &1) ?The SAP error message CRM_MKTTG_JOB001 indicates that there is no job available for selecting business partners for a specific target group. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing campaign or when working with target groups.
Cause:
- No Job Created: The most common cause is that a job for selecting business partners for the specified target group has not been created or scheduled.
- Job Deletion: The job may have been deleted or not executed successfully.
- Incorrect Target Group: The target group specified may not have any associated selection jobs.
- Authorization Issues: There may be authorization issues preventing the user from accessing the job.
- System Configuration: There could be configuration issues in the marketing area that prevent the job from being created or executed.
Solution:
Create a Selection Job:
- Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H.
- Navigate to the target group in question and create a new selection job for business partners.
- Ensure that the selection criteria are correctly defined.
Check Existing Jobs:
- Use transaction CRMD_ORDER to check if any jobs exist for the target group.
- If jobs exist, verify their status to ensure they are active and not in an error state.
Re-schedule the Job:
- If a job exists but has not run successfully, consider re-scheduling it.
- Use transaction SM37 to monitor job status and check for any errors.
Authorization Check:
- Ensure that the user has the necessary authorizations to create and execute selection jobs.
- Check the roles and authorizations assigned to the user.
Consult Documentation:
- Review SAP documentation or notes related to CRM marketing and target group selection for any specific configurations or prerequisites.
System Configuration:
- If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues in the CRM system.
Related Information:
By following these steps, you should be able to resolve the error message CRM_MKTTG_JOB001 and successfully create or execute the necessary selection job for your target group.
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