How To Fix CRM_MKTTG_JOB002 - No job exists for selecting the business partners (user &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 002

• Message text: No job exists for selecting the business partners (user &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB002 - No job exists for selecting the business partners (user &1) ?

  The SAP error message CRM_MKTTG_JOB002 indicates that there is no job scheduled for selecting business partners for the specified user. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a job that is supposed to select business partners for marketing purposes.
  Cause:
  
  No Scheduled Job: The most common cause is that there is no job scheduled in the background for the user specified in the error message.
  Job Deletion: The job may have been deleted or not created properly.
  Authorization Issues: The user may not have the necessary authorizations to view or execute the job.
  Configuration Issues: There may be configuration issues in the marketing area that prevent the job from being created or executed.
  
  Solution:
  
  
  Check Scheduled Jobs:
  
  Go to transaction code SM37 (Job Monitoring) and check if there are any jobs scheduled for the user mentioned in the error message.
  If no jobs are found, you will need to create a new job for selecting business partners.
  
  
  
  Create a New Job:
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to create a new job for selecting business partners.
  Ensure that the job is configured correctly with the appropriate selection criteria.
  
  
  
  Review Job Configuration:
  
  Ensure that the job is set up to run at the desired frequency and that all parameters are correctly defined.
  Check if the job is linked to the correct user and that the selection criteria are appropriate.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to execute the job. This can be done by checking the user's roles and authorizations in transaction code SU01.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM marketing jobs for any specific configurations or prerequisites that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  CRMD_ORDER: CRM Order Management
  CRMD_ORDERADM_H: CRM Order Administration
  SU01: User Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for CRM Marketing to understand the job scheduling and business partner selection processes.
  
  
  By following these steps, you should be able to resolve the error and ensure that the necessary jobs for selecting business partners are properly scheduled and executed.