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How To Fix CRM_MKTTG_JOB000 - No job exists for selecting the business partners (all target groups)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

  • Message number: 000

  • Message text: No job exists for selecting the business partners (all target groups)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_JOB000 - No job exists for selecting the business partners (all target groups) ?

    The SAP error message CRM_MKTTG_JOB000 indicates that there is no job available for selecting business partners in the context of target group management within SAP CRM (Customer Relationship Management). This error typically arises when you attempt to execute a job related to target group selection, but the system cannot find any scheduled or existing jobs for that purpose.

    Causes:

    1. No Scheduled Jobs: There may not be any jobs scheduled for the selection of business partners in the target group.
    2. Job Deletion: The job that was supposed to run may have been deleted or not created properly.
    3. Incorrect Job Configuration: The job may not have been configured correctly, leading to it not being recognized by the system.
    4. Authorization Issues: The user may not have the necessary authorizations to view or execute the job.
    5. System Errors: There could be underlying system issues or inconsistencies in the job management.

    Solutions:

    1. Check Job Scheduling:

      • Go to transaction code SM37 (Job Monitoring) and check if there are any jobs scheduled for the selection of business partners.
      • If no jobs are found, you may need to create a new job.
    2. Create a New Job:

      • If no jobs exist, you can create a new job for selecting business partners. This can typically be done through the transaction code CRMD_ORDER or the relevant transaction for target group management.
      • Ensure that the job is configured correctly with the appropriate selection criteria.
    3. Review Job Configuration:

      • If a job exists but is not functioning, review its configuration to ensure that all parameters are set correctly.
      • Check the job steps and ensure that they are pointing to the correct selection criteria and target groups.
    4. Check Authorizations:

      • Ensure that the user executing the job has the necessary authorizations to view and execute jobs related to target group selection.
    5. Consult Logs:

      • Check the system logs for any additional error messages or warnings that might provide more context about the issue.
    6. System Consistency Check:

      • If the problem persists, consider running a consistency check on the CRM system to identify any underlying issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (Order Management).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation on target group management and job scheduling for best practices and troubleshooting steps.

    If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.

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