How To Fix CRM_MKTTG_JOB006 - No defined user found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 006

• Message text: No defined user found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB006 - No defined user found ?

  The SAP error message CRM_MKTTG_JOB006: No defined user found typically occurs in the context of SAP CRM (Customer Relationship Management) when a marketing job or campaign is being executed, and the system cannot find a user that is supposed to be associated with that job. This can happen for various reasons, including configuration issues or missing user assignments.
  Causes:
  
  Missing User Assignment: The user who is supposed to execute the marketing job is not assigned or defined in the system.
  Incorrect User Settings: The user settings may not be properly configured in the SAP system.
  Job Configuration Issues: The marketing job may not be correctly set up, leading to the system being unable to identify the user.
  Authorization Issues: The user may not have the necessary authorizations to execute the job.
  Data Inconsistencies: There may be inconsistencies in the data related to users or jobs in the CRM system.
  
  Solutions:
  
  
  Check User Assignment:
  
  Go to the transaction code SU01 (User Maintenance) and verify that the user exists and is active.
  Ensure that the user is assigned to the relevant roles and has the necessary authorizations.
  
  
  
  Review Job Configuration:
  
  Check the configuration of the marketing job in the transaction code CRMD_ORDER or the relevant transaction for marketing jobs.
  Ensure that the user is correctly assigned to the job.
  
  
  
  User Profile Settings:
  
  Verify the user profile settings in transaction code SU01 to ensure that all necessary parameters are set correctly.
  
  
  
  Authorization Check:
  
  Use transaction code SU53 to check for any authorization issues that may be preventing the user from executing the job.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction code SLG1) for any additional error messages or information that may provide more context about the issue.
  
  
  
  Recreate the Job:
  
  If the job configuration seems to be corrupted, consider recreating the marketing job from scratch.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  CRMD_ORDER: CRM Order Management
  SLG1: Application Log
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for CRM marketing jobs for detailed configuration steps and user management.
  
  
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTTG_JOB006.