How To Fix CRM_MKTTG_JOB008 - No background jobs exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 008

• Message text: No background jobs exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB008 - No background jobs exist ?

  The SAP error message CRM_MKTTG_JOB008 indicates that there are no background jobs available for the specified marketing campaign or task. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute or monitor marketing-related background jobs.
  Cause:
  
  No Scheduled Jobs: The most common cause is that there are simply no background jobs scheduled for the marketing task you are trying to execute or monitor.
  Job Deletion: Background jobs may have been deleted or not created due to an error in the job scheduling process.
  Job Status: The jobs may have completed successfully or failed, and thus are no longer available in the job queue.
  Authorization Issues: Lack of proper authorizations to view or manage background jobs can also lead to this error.
  
  Solution:
  
  
  Check Job Scheduling:
  
  Go to transaction code SM37 (Job Monitoring) to check if any jobs related to your marketing task are scheduled or have been executed.
  If no jobs are found, you may need to schedule a new job for the marketing task.
  
  
  
  Create a Background Job:
  
  If you need to create a new job, you can do this through transaction code SM36 (Define Background Job).
  Ensure that you have the correct parameters and settings for the job.
  
  
  
  Review Job Logs:
  
  If jobs were previously scheduled but are not showing up, check the job logs for any errors or issues that may have caused them to fail or be deleted.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and manage background jobs. You may need to contact your SAP security administrator for assistance.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM marketing jobs for any specific configurations or prerequisites that may be required.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM21: System Log (to check for system errors)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM marketing jobs.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.