How To Fix CRM_MKTTG_JOB100 - *************************** Background Jobs *****************************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

  • Message number: 100

  • Message text: *************************** Background Jobs *****************************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_JOB100 - *************************** Background Jobs ***************************** ?

    The SAP error message CRM_MKTTG_JOB100 typically relates to issues encountered during the execution of background jobs in the SAP Customer Relationship Management (CRM) system, particularly those associated with marketing and campaign management. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.

    Possible Causes:

    1. Configuration Issues: Incorrect settings in the marketing configuration can lead to job failures.
    2. Data Inconsistencies: Missing or incorrect data in the marketing objects (e.g., target groups, campaigns) can cause the job to fail.
    3. Performance Issues: If the system is under heavy load or if there are resource constraints, background jobs may not complete successfully.
    4. Authorization Problems: The user executing the job may not have the necessary authorizations to access certain data or perform specific actions.
    5. Technical Errors: Bugs or issues in the underlying code or system components can also lead to job failures.

    Solutions:

    1. Check Job Logs: Review the job logs for detailed error messages that can provide insights into the specific cause of the failure.
    2. Verify Configuration: Ensure that all relevant marketing configurations are correctly set up. This includes checking target groups, campaign settings, and any related parameters.
    3. Data Validation: Check for any inconsistencies or missing data in the marketing objects. Ensure that all required fields are populated and that the data is valid.
    4. Monitor System Performance: Use transaction codes like ST22 (dump analysis) and SM37 (job monitoring) to check for performance issues or system dumps that may have occurred during job execution.
    5. Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required by the job.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address known issues or bugs related to the CRM_MKTTG_JOB100 error.
    7. Re-run the Job: After addressing the identified issues, try re-running the background job to see if it completes successfully.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM37 (to monitor jobs), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
    • Documentation: Review SAP documentation related to CRM marketing and background job processing for additional guidance.

    By following these steps, you should be able to identify and resolve the issues causing the CRM_MKTTG_JOB100 error in your SAP system.

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