How To Fix CRM_MKTTG_JOB102 - Error generating application log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_JOB - CRM Marketing: Messages for Selection Job for Target Group

• Message number: 102

• Message text: Error generating application log

When target groups are created in the background, an application log is
generated containing all messages. This application log could not
however be generated.

System Response

Since straightfoward error monitoring for any problems which may later
arise cannot be guaranteed in the absence of an
<DS:TRAN.SLG1>application log</>, processing of the corresponding
function is stopped immediately.

How to fix this error?

Contact your system administrator about problems with the application
log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_JOB102 - Error generating application log ?

  The SAP error message CRM_MKTTG_JOB102, which indicates an issue with generating an application log, typically arises in the context of marketing or campaign management processes within SAP CRM. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user executing the job may not have the necessary authorizations to create or write to the application log.
  Database Issues: There may be problems with the database, such as connectivity issues or insufficient space.
  Configuration Errors: Incorrect configuration settings in the marketing or campaign management module can lead to this error.
  Job Scheduling Issues: If the job is scheduled incorrectly or if there are conflicts with other jobs, it may fail to generate logs.
  System Performance: High system load or performance issues can prevent the application log from being generated.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create application logs. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Health Check: Verify the health of the database. Check for any connectivity issues, and ensure that there is enough space in the database for logs to be created.
  Review Configuration: Go through the configuration settings related to marketing and campaign management to ensure everything is set up correctly.
  Job Monitoring: Use transaction SM37 to monitor the job status. Check for any other jobs that might be conflicting or causing issues.
  System Performance: Monitor system performance using transaction ST22 (dump analysis) or SM21 (system log) to identify any underlying issues that may be affecting job execution.
  Re-run the Job: After addressing any identified issues, try re-running the job to see if the error persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Logs and Dumps: Review application logs and short dumps for more detailed error messages that can provide additional context for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.