How To Fix CRM_MKTTG_IL015 - Segment '&' must be saved before creating a segmentation basis

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 015

• Message text: Segment '&' must be saved before creating a segmentation basis

What causes this issue?

You tried to create a master group from a segment with a target group
(profile set, profile, target group) for which a current version does
not exist in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save and try again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL015 - Segment '&' must be saved before creating a segmentation basis ?

  The SAP error message CRM_MKTTG_IL015 indicates that a segmentation basis cannot be created because the segment specified (denoted by '&') has not been saved. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing segmentation.
  Cause:
  The primary cause of this error is that the segment you are trying to use as a basis for segmentation has not been saved in the system. In SAP CRM, segments must be saved before they can be utilized for creating segmentation bases. This is a validation check to ensure that the segment is properly defined and stored in the database.
  Solution:
  To resolve this error, follow these steps:
  
  
  Save the Segment: 
  
  Navigate to the segment you are working on in the SAP CRM system.
  Ensure that all necessary fields and criteria for the segment are filled out correctly.
  Click on the "Save" button to save the segment.
  
  
  
  Check for Errors: 
  
  After saving, check for any error messages that may indicate issues with the segment definition. Resolve any issues if they exist.
  
  
  
  Create Segmentation Basis: 
  
  Once the segment is saved successfully, attempt to create the segmentation basis again.
  Ensure that you are selecting the correct and saved segment.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a process used in marketing to categorize customers or prospects based on specific criteria. This allows for targeted marketing efforts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and segments.
  Documentation: Refer to SAP Help documentation for detailed information on segmentation and marketing functions in SAP CRM.
  User Permissions: Ensure that you have the necessary permissions to save segments and create segmentation bases in the system.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.