How To Fix CRM_MKTTG_IL014 - ELM attribute not relevant for profile sets based on master groups


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

  • Message number: 014

  • Message text: ELM attribute not relevant for profile sets based on master groups

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_IL014 - ELM attribute not relevant for profile sets based on master groups ?

    The SAP error message CRM_MKTTG_IL014 indicates that an ELM (Enterprise Lifecycle Management) attribute is not relevant for profile sets that are based on master groups. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing attributes and profile sets.

    Cause:

    The error occurs when you attempt to use an ELM attribute that is not applicable to the specific profile set you are working with. This can happen due to several reasons:

    1. Incompatibility: The ELM attribute you are trying to use is not defined for the master group associated with the profile set.
    2. Configuration Issues: There may be a misconfiguration in the marketing attributes or profile sets in the system.
    3. Data Model Changes: Changes in the data model or updates to the system may have rendered certain attributes irrelevant for specific profile sets.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Profile Set Configuration:

      • Review the configuration of the profile set to ensure that it is correctly set up to include the ELM attributes you are trying to use.
      • Ensure that the master group associated with the profile set supports the ELM attributes.
    2. Review ELM Attributes:

      • Verify that the ELM attribute you are trying to use is indeed relevant for the master group. You can do this by checking the attribute settings in the SAP system.
      • If the attribute is not relevant, consider using a different attribute that is compatible with the profile set.
    3. Adjust Master Group Settings:

      • If necessary, adjust the settings of the master group to include the required ELM attributes. This may involve modifying the master group configuration in the system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on ELM attributes and their relevance to profile sets. This can provide insights into how to properly configure and use these attributes.
    5. Testing:

      • After making changes, test the profile set again to ensure that the error is resolved and that the ELM attributes are functioning as expected.
    6. Seek Support:

      • If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on ELM attributes and profile sets.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate the CRM environment.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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