How To Fix CRM_MKTTG_IL030 - Target group already split

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 030

• Message text: Target group already split

What causes this issue?

You have tried to split a target group that has already been split. This
is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Copy the target group and make the split.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL030 - Target group already split ?

  The SAP error message CRM_MKTTG_IL030 indicates that a target group you are trying to work with has already been split. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are attempting to perform an operation on a target group that has already been divided into smaller segments or groups.
  Cause:
  The error can occur due to several reasons:
  
  Target Group Already Processed: The target group has already been split in a previous operation, and you are trying to perform another split or operation that is not allowed on an already split target group.
  Data Integrity Issues: There may be issues with the data integrity or the state of the target group in the system.
  User Actions: A user may have inadvertently split the target group before your operation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Target Group Status: Verify the status of the target group in the system. You can do this by navigating to the target group in the CRM system and checking its properties to see if it has already been split.
  
  
  Review Previous Operations: Look into the logs or history of operations performed on the target group to identify if it has been split previously and by whom.
  
  
  Use a Different Target Group: If the target group is already split and you need to perform a similar operation, consider creating a new target group or using a different one that has not been split.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling target groups and the implications of splitting them.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Target Groups in SAP CRM: Target groups are used in marketing and sales processes to segment customers or prospects based on specific criteria.
  Splitting Target Groups: The splitting of target groups is a common operation in CRM to create more manageable segments for targeted marketing campaigns.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with target group management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  
  By following these steps, you should be able to address the error and continue with your operations in SAP CRM.