How To Fix CRM_MKTTG702 - There is no marketing segment with this description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 702

• Message text: There is no marketing segment with this description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG702 - There is no marketing segment with this description ?

  The SAP error message CRM_MKTTG702, which states "There is no marketing segment with this description," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or manipulate a marketing segment that does not exist or is not properly defined in the system.
  Cause:
  
  Non-Existent Segment: The marketing segment you are trying to access may not have been created or may have been deleted.
  Incorrect Description: The description you are using to search for the marketing segment may be misspelled or not match any existing segments.
  Authorization Issues: The user may not have the necessary permissions to view or access the marketing segment.
  Data Synchronization Issues: If the marketing segments are being pulled from another system or database, there may be synchronization issues leading to missing data.
  Inactive Segments: The segment may exist but is marked as inactive or not available for use.
  
  Solution:
  
  Verify Segment Existence: Check the marketing segments in the system to ensure that the segment you are trying to access actually exists. You can do this by navigating to the relevant transaction or using the appropriate report.
  Check Description: Ensure that the description you are using is correct. Look for any typos or discrepancies in the naming.
  Review Authorizations: Ensure that your user role has the necessary permissions to access the marketing segments. You may need to contact your system administrator for assistance.
  Check for Inactive Segments: If the segment exists but is inactive, you may need to activate it or create a new segment.
  Data Synchronization: If the segments are sourced from another system, check for any issues with data transfer or synchronization that may be causing the segment to be unavailable.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing marketing segments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and segments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.