How To Fix CRM_MKTTG700 - Use the search help if you want to search with '*'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 700

• Message text: Use the search help if you want to search with '*'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG700 - Use the search help if you want to search with '*' ?

  The SAP error message CRM_MKTTG700 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing or campaign management functionalities. This error message suggests that the system is prompting the user to use the search help feature when attempting to search for records, and it indicates that the search criteria may not be valid or complete.
  Cause:
  
  Invalid Search Criteria: The user may have entered a search term that does not match any records in the database, or the search term is incomplete.
  Search Help Not Used: The system is indicating that the user should utilize the search help functionality (often represented by a magnifying glass icon) to find the correct entries.
  Configuration Issues: There may be issues with the configuration of the search help or the underlying data model that prevents the search from functioning correctly.
  
  Solution:
  
  Use Search Help: When prompted with this error, click on the search help icon (usually a magnifying glass) next to the search field. This will allow you to browse available options or enter a wildcard character (like *) to broaden your search.
  Check Input: Ensure that the input you are providing is correct and complete. If you are searching for a specific record, try to provide more specific criteria.
  Review Configuration: If the issue persists, check the configuration settings related to the search help in the SAP system. This may involve consulting with your SAP Basis or functional team to ensure that the search help is properly set up.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or function you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in CRM that may be related to marketing and campaign management.
  SAP Notes: Check for any SAP Notes or updates that may address known issues related to this error message.
  User Training: Ensure that users are trained on how to effectively use search helps and understand the implications of their search criteria.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.