How To Fix CRM_MKTTG703 - No segment found for these search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 703

• Message text: No segment found for these search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG703 - No segment found for these search criteria ?

  The SAP error message CRM_MKTTG703: No segment found for these search criteria typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a marketing-related function, such as segmenting or targeting customers, but the system cannot find any segments that match the specified search criteria.
  Causes:
  
  Incorrect Search Criteria: The search criteria entered may not match any existing segments in the system. This could be due to typos, incorrect filters, or parameters that do not correspond to any data.
  No Segments Created: There may be no segments created in the system that meet the criteria specified. This can happen if the segmentation process has not been executed or if segments have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the segments that exist in the system.
  Data Issues: There may be issues with the underlying data, such as missing or incomplete records that prevent the creation of segments.
  
  Solutions:
  
  Review Search Criteria: Double-check the search criteria you are using. Ensure that all parameters are correct and that they correspond to existing segments.
  Check Existing Segments: Navigate to the segment management area in SAP CRM to verify if any segments exist. If none are found, you may need to create new segments based on your requirements.
  Create Segments: If no segments exist, you may need to create them. Use the segmentation tools in SAP CRM to define and create new segments based on your target audience.
  Authorization Check: Ensure that you have the necessary authorizations to access the segments. If you suspect authorization issues, contact your system administrator to verify your access rights.
  Data Validation: Check the underlying data for completeness and accuracy. Ensure that the data required for segmentation is present and correctly formatted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTSEG for managing marketing segments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on segmentation and marketing functions within SAP CRM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.