How To Fix CRM_MKTPL_TMPL022 - Business transaction with number '&1' does not have transaction type '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 022

• Message text: Business transaction with number '&1' does not have transaction type '&2'

What causes this issue?

The business transaction with the number &V1& that is assigned to the
marketing element to be processed does not have transaction type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the number of a released translation template of template type D
(online template without document flow) with business transaction type
&V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL022 - Business transaction with number '&1' does not have transaction type '&2' ?

  The SAP error message CRM_MKTPL_TMPL022 indicates that there is a mismatch between the business transaction number and the expected transaction type in the SAP CRM system. This error typically occurs when you are trying to process or access a business transaction that does not have the specified transaction type associated with it.
  Cause:
  
  Incorrect Transaction Type: The business transaction you are trying to access or process does not have the specified transaction type assigned to it.
  Configuration Issues: There may be configuration issues in the system where the transaction type is not correctly defined for the business transaction.
  Data Integrity Issues: The data in the system may be inconsistent, leading to a situation where the transaction type is not linked to the business transaction as expected.
  User Input Error: The user may have entered an incorrect transaction type when trying to access or create the business transaction.
  
  Solution:
  
  
  Check Transaction Type Assignment:
  
  Verify that the business transaction number you are working with is correctly assigned to the specified transaction type. You can do this by checking the configuration settings in the SAP CRM system.
  Use transaction codes like CRMD_ORDER to view the details of the business transaction and confirm the transaction type.
  
  
  
  Review Configuration Settings:
  
  Go to the customizing settings in SAP (transaction code SPRO) and navigate to the relevant area for business transaction types. Ensure that the transaction type is correctly defined and linked to the business transaction.
  Check the settings under "Customer Relationship Management" > "Marketing" > "Basic Functions" > "Define Transaction Types".
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to ensure that there are no inconsistencies in the database that could lead to this error. This may involve checking for orphaned records or incorrect links between business transactions and transaction types.
  
  
  
  User Input Validation:
  
  Ensure that users are entering the correct transaction type when creating or accessing business transactions. Provide training or guidelines to minimize user errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific transaction types and their configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are used to categorize business transactions and define their behavior. Each transaction type can have specific settings that determine how it interacts with other components of the system.
  Business Transactions: These are the core elements in SAP CRM that represent various activities, such as marketing campaigns, sales orders, service requests, etc.
  Error Handling: Understanding how to handle and troubleshoot error messages in SAP is crucial for maintaining system integrity and ensuring smooth operations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.