How To Fix CRM_MKTPL_TMPL030 - There are several templates for channel '&1' and transaction type '&2'

CRM_MKTPL_TMPL030 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 030

• Message text: There are several templates for channel '&1' and transaction type '&2'

What causes this issue?

There are several transaction templates assigned to the marketing
element to be edited for communication channel &V1& and business
transaction type &V2&. This is exclusively for marketing elements of
type trade promotion or promotion element combined with the
communication channels "Generate contact (visit)" and "Generate lead".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign at least one transaction template to communication channel &V1&
and business transaction type &V2& for the marketing element to be
processed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL030 - There are several templates for channel '&1' and transaction type '&2' ?

  The SAP error message CRM_MKTPL_TMPL030 indicates that there are multiple marketing templates associated with a specific channel and transaction type. This can occur in the SAP Customer Relationship Management (CRM) module when trying to create or manage marketing plans or campaigns.
  
  Cause:
  The error arises when the system detects that there are multiple templates defined for the same combination of channel and transaction type. This can lead to ambiguity, as the system does not know which template to use for the operation you are trying to perform.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Templates:
  
  Navigate to the relevant configuration area in SAP where marketing templates are defined.
  Check the existing templates for the specified channel and transaction type. You can do this by using transaction codes like CRMD_ORDER or by navigating through the CRM menu.
  
  
  
  Identify Duplicates:
  
  Identify the templates that are causing the conflict. Look for templates that have the same